Bastyr Center for Natural Health, Seattle, Washington
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About our Seattle Clinic | FAQs

How do I decide which type of practitioner to see for my condition?

What should I expect on my first visit?

How long are the appointments?

Is complementary and alternative medicine (CAM) covered by my insurance?

What do CAM treatments typically cost?

I’ve heard you are a teaching clinic. What would this mean to me as a patient?

Can I see a doctor without being seen by students?

Can practitioners or dispensary staff give out medical information or advice over the phone?

Can I buy herbs and nutritional supplements without seeing a practitioner?

How can I contact someone from my team in between appointments? Should I talk to a student or the doctor?

Where is Bastyr Center located?

Is parking available?

Is Bastyr Center affiliated with Bastyr University?

How can I find a Bastyr practitioner outside the Seattle area?

Does Bastyr University conduct research studies on natural health?

What are the qualifications of Bastyr practitioners?

 

How do I decide which type of practitioner to see for my condition?

If you are unsure about what type of care will best suit your particular health needs, we recommend you make an appointment in naturopathic care first. In some cases, optimal health can be achieved by integrating various methods of care, such as acupuncture or nutrition consultation. Your primary team may refer you to other providers, or you can self-refer. Fill out our quick contact form or call to make an appointment.

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What should I expect on my first visit?

As a first-time patient at the center, you will be asked to complete a patient information form and health history. Please plan to arrive 30 minutes early to fill out paperwork. It’s also a good idea to bring with you any copies of previous tests, lab results and the names of any medications or natural supplements you are currently taking. Most appointments will include a verbal interview in addition to a routine check of your vital signs, with other exams appropriate to your symptoms or concerns. Find out more first-visit details.

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How long are the appointments?

Your first office visit will last approximately 1 1/2 hours. Follow-up appointments last approximately 45 minutes to an hour. For Chinese herbal medicine, first office visits typically last 1 hour and follow-up appointments last 1/2 hour. An initial homeopathy appointment takes up to 1 3/4 hours. Fill out our quick contact form or call to make an appointment.

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Is complementary and alternative medicine (CAM) covered by my insurance?

We accept and bill for many insurance plans from companies such as Regence, Premera, Aetna, First Choice, Cigna and Uniform. Appointments and laboratory work are usually covered at a certain percentage or with a co-payment, but vitamins, herbs, natural supplements and tinctures are not covered. Please contact your insurance plan to verify your specific coverage for complementary and alternative medicine. Learn more about insurance and billing.

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What do CAM treatments typically cost?

Bastyr’s fees are moderate and affordable for most. Special rates are available for low-income patients, senior citizens and people with HIV/AIDS who qualify. There are additional charges for laboratory tests and dispensary items. Payment is required at the time of your visit. We accept cash, checks and Visa or Mastercard. For patients who choose to pay cash at the time of the appointment, we offer a “time of service” discount. Learn more about special rates available at Bastyr Center. Please contact us for more information or ask about this when you visit the clinic.

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I’ve heard you are a teaching clinic. What would this mean to me as a patient?

Because we are Bastyr University’s teaching clinic, we offer a “team care” approach where you benefit from the combined education, training, research efforts and experience of a licensed health professional and two to three advanced student clinicians. Students are in their final years of training at Bastyr University and are practicing their clinical skills under close supervision. For each appointment, the licensed professional and faculty member supervises your care and approves all treatment plans and diagnoses.

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Can I see a doctor without being seen by students?

Yes, a few of our doctors have private practice hours at Bastyr Center for Natural Health − Practitioner Care, located in the same building. Practitioner Care appointments cost slightly more than Team Care appointments and only one clinician will consider your concerns as opposed to a well-rounded team of clinicians.

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Can practitioners or dispensary staff give out medical information or advice over the phone?

No, our health care teams must see you in person before giving out medical advice, including advice on herbal remedies and supplements. If you would like to learn more about our services before making an appointment, please consider a free 20-minute Welcome to Wellness visit.

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Can I buy herbs and nutritional supplements without seeing a practitioner?

Some herbal and nutritional supplements are available over-the-counter at the Bastyr Dispensary, in addition to prescription supplements. Open to the public, the dispensary also offers natural cosmetics, skin-care products, clothing, cleaning products and personal care items, as well as books on natural health care. It is located at 3670 Stone Way N., Seattle, WA 98103, on the first floor of the Bastyr Center for Natural Health building. The Chinese Herbal Dispensary does not offer over-the-counter products, but will fill prescriptions from a licensed practitioner.

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How can I contact someone from my team in between appointments? Should I talk to a student or the doctor?

You can call the center at 206.834.4100 and ask to leave a message on the voice mail of your supervising practitioner. We advise that you contact the supervising practitioner with any questions regarding your care. She/he will then contact the student clinician if necessary.

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Where is Bastyr Center located?

The center is conveniently located on the corner of Stone Way and 38th Street where Wallingford meets Fremont at 3670 Stone Way N., Seattle, WA 98103. See map and get directions at MapQuest.com.

Several buses serve the area (#16, #26, #31, #45, and #74), and our building is wheelchair accessible.  

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Is parking available?

Yes, underground parking is available under the building through the entrance off Stone Way N. Parking is also available on the streets around the clinic.

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Is Bastyr Center affiliated with Bastyr University?

Yes, Bastyr Center for Natural Health is the clinical teaching site for Bastyr University, located in Kenmore, Wash. Just as allopathic or conventional medical school students must train in a clinical setting, Bastyr University’s medical programs require students to polish their patient care skills under supervision at the center during the final two years of their program.

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How can I find a Bastyr practitioner outside the Seattle area?

The Bastyr University web site includes a feature called find the provider, where you can look up Bastyr alumni in your area.

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Does Bastyr University conduct research studies on natural health?

Yes, Bastyr University has conducted groundbreaking research on complementary and alternative medicine (CAM) since 1986 through the Bastyr University Research Institute. Bastyr was the first natural medicine school to be awarded a research grant from the National Institutes of Health (NIH) in 1994. Currently pursuing a variety of research projects, the Bastyr University Research Institute continues to receive funding from the NIH and other sources. Read more about the Bastyr University Research Institute, including a list of current studies.

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What are the qualifications of Bastyr practitioners?

Our practitioners have had rigorous training in both Western sciences and natural therapeutic traditions. Naturopathic doctors (NDs) are licensed as primary health care providers in the state of Washington. Acupuncturists (LAcs) are licensed as independent practitioners in the state of Washington. All have passed national board examinations. Registered Dietitians (RDs) must have a BS degree at a minimum, complete an accredited dietetic internship and successfully pass a national board examination. All registered dietitians at Bastyr have additional master’s degrees in nutrition.

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Read FAQs about naturopathic medicine.

Read FAQs about acupuncture and Oriental medicine.

Find more health information.

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